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Saturday September 29th 2018 at Harrah's Atlantic City. I made a small bet at the sportsbook and won, however I lost the ticket. I figured no sweat, they have a picture of me buying it and they swiped my rewards card. Well I've been told tough s#*t. They won't even...
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1.0
#1372213
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DO NOT LIFT ANYTHING FROM THE "SNACK BAR" TRAY to look at it, goods are RFID chipped and the info sign informing such wasn't near the tray! We picked up the beef jerky and almond packages just to look at them -- $17 and $14 respectively; you also have to buy the Keurig...
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2.6
#1289975
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38 years playing sevenstars stacis and one night in oct. 2017 I was playing and ask man to watch machine. He said yes when I return I realize my card was missing not thinking that he stole my number and for the next few months my money was disappearing. They found him...
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1.8
#1276878
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After gambling thousands of dollars and putting over 15,000 points CET awarded me Gold status. What a joke! They took my money and stripped me off Diamond status! Wow that is pretty clever. Why would they not let me know prior to giving all those cash advances. Not to...
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Cherokee Harrah's promote everything Caesars entertainment promote to lure, people to their casino; afterwards, they tell people the are not apart of Caesar's entertainment , and they do not have to honor the promotions. It should be illegal for this casino to bait...
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#1278751
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Emailed this letter to the CEO of Caesars Entertainment (mfrissora@caesars.com), one of the minions called me back, their reply is at the bottom. Two months ago we booked 2 nights at “The Rio” to stay while we met with Friends from Canada, Golfed, and took in Celine...
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2.0
#1133898
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Caesars Entertainment - Harrahs Biloxi

I havd dtayed in at least 10 different Harrahs in the pst 30 yrs or so snd thid is the worst. It is a dump. Room was dirty snd growing mold on bsthroom tiles. They hsve had 10 years to restore this pla e since Katerins and they hsve do e s poor job. Great location. Friendly staff. But run down property. If i were Harrahs i would not want my name on it
4.3
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#1246124
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Last time I was here..not even a month ago, got a platinum card & VISA. Used Visa for lunch @ hotel, paid bill the day I got it. NO record of me w/platinum card..or paying bill. They issued me a gold card after going from CAESARS to Bally's & back again. No record of...
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#1264713
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We went on a offer we were given on November 30-December 3rd. This was for their Great Gift Wrap Up event. We got an email weeks prior saying that if we attend the event we would also get a FREE CRUISE VOUCHER emailed to us 2 weeks after attending the event. We took...
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#1167101
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Caesars Entertainment - Charged reservation fee after cancel

I reserved to stay a couple nights through total rewards, says free cancellation no where does it say you will be charged a reservation that you will not get back if you cancel.Hidden fees , and when i went to hotel i was told to was being refunded and now it's not. I Know it was close to bankrupt but should def not be taking money or lying to customers
2.3
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#1237149
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